We are looking for bilingual English/Spanish customer support representatives for remote customer service opportunities.
This role is ideal for someone who communicates clearly, writes professionally, and enjoys helping customers solve problems. You may support customers through chat, email, or phone depending on the client or project.
Responsibilities include responding to customer questions, helping resolve basic product or service issues, documenting conversations, following support processes, and escalating recurring issues when needed.
The ideal candidate is patient, organized, detail-oriented, and comfortable working remotely. Previous experience in customer service, call center, chat support, email support, sales, or virtual assistant work is helpful but not always required.
Candidates should have strong Spanish skills and intermediate-high to advanced English.
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