Job Description

Player Services Team Member

As a member of the Player Services team, you'll provide warm, friendly, and quick service to players at Suncadia's legendary golf courses: Prospector and Rope Rider. Whether it be assisting guests in the bag drop area or using your organizational skills to ensure golf carts are prepped and staged, you'll work to create memorable experiences for our players and guests.

Salary: $17.13/hour + tips

This is a seasonal position with targeted start and end dates:

• Season Start: 4/1/2026, 5/1/2026, or 6/15/2026
• Season End: 11/5/2026

Hours will fluctuate as business levels rise and fall throughout the season. Peak season, with the most hours, is typically May October.

Why join our team?

At Suncadia, we adore the warm, wandering light of a Washington summer. Our summer season requires a team of engaged and attentive ambassadors to craft meaningful experiences that spark connection and adventure for our residents, guests, and community. Are you ready for the ultimate summer job on the sunny side of the Cascades? Find your nature with us this summer and who knows, maybe you'll discover you want to stay awhile!

Interested? Don't forget about our incredible perks for seasonal team members:

• Free Golf
• Team Member discounts on services at the Glade Spring Spa
• 50% off at all Suncadia operated Food & Beverage outlets
• Retail discounts at the Spa, Pro Shops, Source Mercantile, and Health Clubs
• Enjoy Team Member Discounts on hotel stays across the CoralTree Hospitality portfolio
• All team members are eligible for and accrue Paid Sick Time
• Employee Assistance Program (EAP)
• All team members 18-years of age or older are eligible for a 401K plan with company match after 90 days of employment.
• Discounts on rental cars, tickets, electronics, and more!

There's no place like Suncadia.

A premier all-season resort community, Suncadia is tucked away on the sunny slopes of the Cascade mountains and offers guests three distinctive choices in hotel, Inn and private home accommodations. With more than 6,000 acres of forested mountain landscape, Suncadia features 40+ miles of hiking and biking trails, thirty-six holes of golf, a luxury spa, and the 2.2 million-acre Wenatchee Washington National Forest right next door. Plus, unparalleled activities like outdoor concerts, fine dining, swimming, and more.

Responsibilities

• Provide the highest level of customer service to all of our guests
• Greet all customers in bag drop area. Unload clubs, clean and place in bag drop area or cart
• Clean & check carts for damages when they return
• Make sure all carts are accounted for and plugged in before locking up, as well as making sure grounds area is clean and ready for next day's operations
• Keep range and practice area clean of golf balls, baskets, trash and trees
• Pick the driving range thoroughly everyday, including the rough
• Wash golf balls, supply clean golf balls to ball machine
• Clean and organize rental clubs, report any missing or damaged clubs immediately to Head or Assistant Professional
• Keep back room and cart area neat and clean
• Continually supply & prep carts to the staging area
• Shuttle guests to and from Inn at Suncadia if needed
• Additional integrated duties as related to Inn service as prescribed by Head Professional and Outside Services manager

Qualifications

• Ability to work a flexible schedule including weekends and holidays
• Previous experience in hospitality or customer service preferred
• Ability to provide legible communication
• Basic math skills

• Perform job functions with attention to detail, speed and accuracy
• Organizational and prioritization skills
• Ability to resolve problems using good judgment

• Ability to work as a team and/or as an individual with minimal supervision
• Maintain confidentiality of guest information and pertinent hotel data
• Work outside in a variety of weather conditions

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