Job Description

Sales Trainer | Carrier Enterprise | Charlotte NC - REMOTE

Carrier Enterprise (CE) is a premier national distributor specializing in residential and light commercial Heating, Ventilation, and Air Conditioning (HVAC) products, parts, and supplies. We serve licensed HVAC/R dealers and contractors, ensuring top-quality HVAC solutions across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada. With over 200+ locations, we are well-positioned to meet our customers' HVAC/R needs.

The Sales Trainer is responsible for leading and delivering effective sales training curriculum and providing individual coaching to sales personnel, as well as offering sales training support to sales management and field sales teams. This role is a key contributor to a results-driven organization, directly influencing the professional development of sales leaders and their teams. The top candidate will be innovative, passionate about the success of others, an excellent facilitator, and champion of learning and transformation.

Key Responsibilities:

• Deliver and optimize sales training curriculum to maximize sales force effectiveness and align with company revenue and growth targets.
• Provide direct coaching, support, and reinforcement through field visits, sales calls, and stakeholder engagement.
• Conduct training needs analysis by observing sales encounters, analyzing results, and consulting with sales management to identify gaps.
• Monitor and report on training program effectiveness and knowledge transfer outcomes.
• Design and develop innovative training programs, job aids, and learning content that improve sales efficiency and performance.
• Adapt and customize training methodologies (including Sandler training) to create activities and segments aligned with CE competencies.
• Build and maintain relationships with sales leadership, field teams, and cross-functional departments to ensure seamless service delivery.
• Stay current through professional development, industry networking, and participation in training certifications; willing to travel 15-25% as needed.

Qualifications:

• Bachelor's degree and/or equivalent work experience; minimum 2 years facilitating adult learners with demonstrated sales experience.
• Strong presentation, facilitation, coaching, and mentoring skills with the ability to motivate performance and communicate complex information clearly to diverse audiences.
• Expertise in designing and developing learning assets (role plays, job aids, training manuals, visual aids) aligned with desired learning outcomes.
• Strong organizational, time management, and problem-solving skills with ability to handle conflicts constructively and think systematically about competing pressures and resource constraints.
• Proficiency in MS Office applications; knowledge of adult learning principles, instructional methodologies, and corporate university concepts; willingness to complete required certifications and learn additional systems.

Preferred Skills:

• Certification in training and development (e.g., CPTD, ATD).
• Learning Management System knowledge is desired.
• Experience with formal sales methodologies.

Benefits:

• Health Insurance
• Health Savings Account
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance (Short-term and Long-term)
• Employee Assistance Program (EAP)
• Tuition Reimbursement & Professional Development
• Paid Vacation & Sick time
• Company Paid Holiday's
• 401(k) Plan with Employer Match
• Employee Discount Program

Equal Opportunity Statement:

Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence.

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