Orlando, FL - Work from Home Spanish / French Customer Service Representative Job at Stride 2 Hire Staffing Agency, United States

azhaZnNwVW04RGlIN1p6SmdBUEhVYnA3OXc9PQ==
  • Stride 2 Hire Staffing Agency
  • United States

Job Description

Remote Customer Service Representative

Leverage your customer service expertise and provide billing support to a company's Spanish or French speaking customers, all from the comfort of your own home!

About Parkes & Co.

Parkes & Co. connects small call center companies, run by people like you, to prestigious Fortune 500 clients through a virtual platform. Parkes & Co. provides the clients, you provide the service. You have the power to choose your clients, and schedule from the comfort of your own home. You have the opportunity to live your work from home dream. When you own your own business, you're the boss.

What to Expect:

What's needed to provide customer support for this client - Assisting Spanish or French speaking customers

  • Assisting callers with billing, support or technical inquiries
  • Determining offerings customers are missing
  • Making upgrade and add-on service recommendations
  • Ensuring First Call Resolution (FCR) and complete Customer Satisfaction (VOC)
  • Coding sales accurately and completely
What It Takes to Succeed:

Must-have qualities and capabilities

  • Familiarity with company processes and policies
  • Clear, confident and professional communication skills to build trust and rapport
  • Understanding of "client call flow"
  • Quick-thinking management of client needs
  • Assertiveness to promote additional products and services
  • Empathy and a sincere desire to assist and prioritize the customer
  • Tenacity to understand and deliver on customers' needs
Education Necessary:

No degrees necessary - great work from home opportunity for anyone who is ready to start a business and be their own boss.

What You'll Be Doing:

Providing great inbound, billing customer service calls.

What You Need to Get Started:

Apply

A computer

High speed wired Internet (No WiFi)

Phone with headset

Pass a background screening This is not an offer of employment. It is an opportunity to enter into a business-to-business relationship with Parkes & Co.

Job Tags

Remote work

Similar Jobs

LancasterSearch

Pastor - Almena Bible Church (Almena, KS) Job at LancasterSearch

 ...Job Description Job Description Almena Bible Church (Almena, KS) Pastor The Community and Church Almena Bible Church is a small community church that was founded as a Congregational Church in the late 1800s and now in an independent Church committed to... 

Prostate Cancer Foundation

Donor Prospect Research Associate Job at Prostate Cancer Foundation

Donor Prospect Research AssociateExempt/Non - exempt: Non-exemptReports to: Associate Director, Database OperationsDate: January 12, 2026Position SummaryThe Donor Prospect Research Associate collaborates closely with the Development team to ensure fundraisers are... 

NRG Energy

Plant Operator I Job at NRG Energy

 ...your career development, goals and future! Job Summary: The Plant Operator ensures safe, efficient, reliable, and environmentally...  ...Operate, inspect, and monitor power plant equipment (e.g., gas turbines/generators and associated auxiliaries, feedwater/condensate... 

Advantage Technical

Fiber Optic Test & Measurement Technician Job at Advantage Technical

 ...detailed electro-optical and electrical testing on fiber optic cables and related systems throughout the production process. This role...  ...Insulation Resistance (IR), and DC Resistance (DCR). Analyze test data to ensure compliance with product specifications and quality... 

Molson Coors Beverage

Sr Financial Analyst Job at Molson Coors Beverage

 ...needed, to execute against organizational goals Key Ingredients: You have a 4-year degree in Finance or related field, MBA or Graduate Finance or Accounting (CPA) preferred You have 3+ years of experience depending on industry You support multiple aspects...