Job Description

Job Description

Job Description

Job Title: NetSuite Project Manager
Role: FT
Location: Toronto, Canada Hybrid

Job Description: 
About the Role
We are seeking a driven and organized Project Manager to join our growing NetSuite Consulting Practice. This role is ideal for someone who thrives in a consulting environment, leading complex implementation and managed service engagements, collaborating with cross-functional teams, and ensuring exceptional client delivery.
As a Project Manager, you will oversee the full project lifecycle, from planning and execution through go-live and post-deployment support. You’ll serve as the client’s primary point of contact, ensuring expectations are managed, communication is clear, and project outcomes align with business goals.

 
Key Responsibilities

• Lead and manage NetSuite implementation and managed services projects with accountability for scope, timeline, and quality.
• Coordinate and guide a cross-functional team of Functional Consultants and Developers to deliver high-quality outcomes.
• Build and maintain strong client relationships through consistent communication, proactive issue management, and transparency.
• Develop and maintain project artifacts including project charters, work breakdown structures, RAID logs, risks register, change logs, and weekly client status reports.
• Bridge business requirements to technical and functional NetSuite solutions, leveraging native features or custom development where appropriate.
• Oversee project risks, dependencies, and change management processes to maintain delivery quality and alignment.
• Partner with internal leadership to support resource planning, project forecasting, and continuous delivery improvement.

 
Qualifications

• 2–3 years of project management experience within a consulting, professional services, or SaaS implementation environment.
• Demonstrated experience managing NetSuite or similar ERP projects end-to-end.
• Strong leadership and team management skills; able to drive accountability across diverse technical and functional roles.
• Excellent communication, documentation, and stakeholder management abilities.
• Solid understanding of project delivery frameworks (Waterfall, Agile, and hybrid).
• Proficiency with project management tools such as Smartsheet, DevOps, JIRA, and MS Project.
• PMP, PRINCE2, or NetSuite ERP Consultant certification is an asset.

 
What We’re Looking For

• A proactive leader who takes ownership of assigned projects and client relationships.
• Someone who thrives in a consulting environment, comfortable balancing multiple priorities and client dynamics.
• A professional who can confidently navigate between business and technical discussions, ensuring alignment and clarity for all stakeholders.
• An individual who values structure, quality, and client satisfaction as key measures of success.

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