Job Description

We are currently seeking a Business Analyst to join the team and play a key role in implementing Markit EDM(cadis) systems. Working on client site in Boston for a project that will last 12+ months.
• We are looking for a talented and enthusiastic individual to join the team and undertake a number of responsibilities including but not exhaustive to:
• Work closely with clients to understand their data and workflows across a spectrum of financial products (Equities, Fixed Income, Reference Data, etc.)
• Maintain up-to-date awareness and understanding of the product and new system functionalities in developing client solutions;
• Partner with clients and where appropriate, taking the lead, to ensure successful and timely implementation of Markit products;Analyse data and offer suggestions around best practices to increase client's success in adopting the product;
• Own mapping of templates in order to assure data flow;
• Troubleshoot template mapping discrepancies;
• Provide coaching and training to client to enable transfer of knowledge so that upon project completion clients are fully competent and utilizing the product as planned;
• Understand the commercial implications and provide customer feedback to product managers for continuous improvement;
• Communication with various client and internal stakeholders through-out the implementation project lifecycle, escalating issues where appropriate;
• Work alongside client team members from across a range of role (Project Management, Business Analysis, Development, End Business Users, etc.), balancing differing objectives and providing influence where needed;
• Lead business handover meetings to ensure EDM Support group have a thorough understanding of the implementation to enable quality on-going support to client post implementation


Education and experience
• A degree or equivalent is preferred
• Solid understanding of financial markets products, a broad understanding of the investment trading process
• Experience in business analysis/consulting role preferred
• Good level of technical skills - SQL
• Strong knowledge of technology as it applies to line connectivity and systems support

Personal impact
• Proven experience of knowing what it takes to provide a consistently first class customer service whilst delivering value added solutions to address customer needs
• Track record of identifying and analyzing problems, identifying and evaluating options, deploying sound decision making skills
• Able to organise self, including effective scheduling, prioritization and time management skills with the ability to manage multiple tasks in parallel, completing tasks to tight deadlines.
• Displays a resilient and adaptable style, track record of remaining calm in demanding circumstances, adjusting comfortably to changing conditions / priorities
• The role would suit highly driven self-starters with a strong desire to challenge and deliver


Communication
• Demonstrates excellent written and verbal communication skills and a confident and articulate presenter to internal / external audiences
• Ability to build effective working relationships and establish credibility among a wide and sometimes demanding client group


Teamwork
• Strong team player and able to work independently as required.
• Comfortable taking ownership for work, identifying the need for action whilst working effectively within a team
• Be able to lead and influence others

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