Job Description

Loan Officer Assistant

Churchill Mortgage began in 1992 with the core value of helping our customers get on the smartest path for homeownership. We also do things differently than the average mortgage company and guide customers toward what is best for them even when it means we won't close their loan. We have found over and over again that treating people the way we want to be treated is not only the right thing to do, but it builds lasting relationships.

Basic Function

Assist the Loan Officer by coordinating the approval or disapproval of loan applications, which includes gathering documents, maintaining communication with borrowers, and other related tasks.

Responsibilities

• Engage in marketing, promotion and business development activities in support of sales, including calling on real estate agents and brokers, financial advisors and other potential referral sources.
• Provide applicants with information regarding the loan application process.
• Have comprehensive knowledge of state and federal regulations.
• Provide applicants with available options pertaining to their mortgage loan needs.
• Counsel customers with respect to credit needs.
• Obtain complete loan application including all support documentation needed to process the loan.
• Pre-qualify potential loan applicants by analyzing financial background.
• Follow-up on processing the loan by obtaining additional applicant information if necessary.
• Maintain communications between the lender and borrower.
• Establish rate with borrower verbally and in writing prior to settlement.
• Understand and support the corporation's policies and procedures to provide proper and effective treatment to all of the corporation's customers.
• Resolve any customer problems in an expeditious and tactful manner.
• Review and report complaints received from customers and recommend corrective action to management.
• Perform other related duties as assigned.

Qualifications

• Position requires NMLS license. Preference given to candidates who are already licensed but will consider otherwise highly qualified applicants willing and able to get licensed within 90 days of hire. If hired, and unable to become licensed, employment may be terminated. Please note that some of the above listed job duties are not permissible until licensed.
• Recent mortgage industry experience preferred but will train the right candidate.
• Must be comfortable with technology.

Other Requirements

• Must be able to pass a criminal history information background check.
• This is an in-office position at our branch in Allen, TX.

Compensation

• $47,000 - $50,000/year base (hourly, non-exempt eligible for overtime) plus bonus.
• Final compensation package is determined based upon experience candidate brings to the role.

Benefits

• Churchill Mortgage's generous benefits package is available to all full-time employees. This includes Medical, Dental, Vision, HSA, FSA, Life, Disability, Accident, Cancer, Critical Illness, Paid Time Off, 401(k) & ESOP (Employee Stock Ownership Program).

Employees Own the Company

• Our ESOP was established by founder and president, Mike Hardwick, in 2013. It gives all current and future Churchill Mortgage employees ownership of the company in the form of company stock. Churchill Mortgage is the first privately-owned mortgage company to offer an Employee Stock Ownership Program (ESOP).

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