Job Description

Support Job

Investigate complaints assigned to Human Resources and produce a written report of findings with reference to supporting evidence. Ensure investigations are prompt, accurate and complete.

Core Responsibilities:

• Conduct timely, thorough, accurate investigations of allegations of employee misconduct.
• Recommend new or revised procedures, practices, or controls based on the outcomes of completed investigations.
• Prepare detailed, well written investigative reports documenting facts and circumstances related to reported allegations.
• Travel throughout the service territory to conduct investigations.
• Partner with other investigative organizations within the company on matters of mutual interest.
• Complete relevant investigations courses and incorporate best practices into the process.
• Participate in case review and strategic planning sessions; offer recommendations on ongoing investigations; assist with case evaluations; and conduct presentations as needed.
• May perform other related assignments as required.

Required Education/Experience:

• Bachelor's Degree and ten years of relevant investigative experience.

Preferred Education/Experience:

• Juris Doctorate Law

Relevant Work Experience:

• Experience in workplace investigations and interviewing techniques, required.
• Proficient in MS Suite (e.g. Excel, Word, PowerPoint), required.
• Excellent written and oral communication skills, required.
• Ten (10) years of experience as a fulltime workplace complaints investigator or auditor, or ten (10) years of supervisory experience at CECONY or O&R, required.
• Experience with unionized workforce, collective bargaining agreements, grievance procedure, and binding arbitration, preferred.
• Experience as supervisor at CECONY or O&R, preferred.

Licenses and Certifications:

• Driver's License Required

Physical Demands:

• Sit or stand to use a keyboard, mouse, and computer for the duration of the workday
• Stand to use/operate office equipment for the duration of the workday
• Ability to read small print and symbols

Additional Physical Demands:

• The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
• Must be able and willing to travel within Company service territory, as needed.

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