Job Description

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. This is a paid Hyatt internship program for students seeking an understanding of the hospitality industry.

Our downtown Miami hotel is next to one of the trendiest neighborhoods, known as Brickell. Our iconic towers overlook the Miami River and our ideal downtown location puts you steps from the Miami Riverwalk, and Bayfront Park, and close to the port of Miami and the Kaseya Center (formerly FTX Arena). For a day of shopping, our hotel is near Brickell City Center. Or, explore Little Havana and tour the Frost Museum of Science. 

The Hospitality Summer Intern provides administrative and operational support to the Operations and Commercial Services Divisions with a primary focus on the Reservations Department. The role centers on completing and managing daily tasks and assisting with a backlog of small operational projects. This role contributes to guest satisfaction, operational efficiency, and revenue accuracy through timely communication, system accuracy, and adherence to hotel procedures.

The position works closely with Reservations, Front Office, Sales, Events, Distribution Services, airline crew partners, and Rooms Division, with additional cross‑department collaboration as needed. The role is based mainly in the Reservations Office and follows structured daily checklists with defined performance standards and timelines.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

View our Virtual Reality Experience to spend a ‘day in the life’ of a hospitality professional at a full-service hotel.

Job Tags

Internship, Work at office

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