Job Description
· Delegating Service Department needs such as reviewing scheduling of jobs for potential conflicts, parts needed, or technician assignments. Evaluating its efficiency daily in the morning and evening.
· Handling customer complaints, concerns, and constructive feedback in a professional manner
· Estimating any jobs or projects of a Service Department manner including service repairs, maintenances, or installations of new equipment vs. repairs daily.
· Complete possible high problematic service calls i.e. multiple callbacks, V.I.P. calls, and higher skilled equipment as needed.
· Processing new orders and maintaining inventory in conjunction with other employees.
· Evaluating new pricing on a quarterly basis and yearly basis
· Interviewing and hiring new service technicians and/or leading employee reviews of service technicians.
· Training new service technicians whether it be by yourself or another team member
· Communicating with constructive feedback to service technicians by doing “drop ins” and inspecting repairs
· Organizing training meetings to provide the best possible service
· Organizing safety meetings quarterly
· Communicating any service technicians needs or concerns to management team
· Over all making sure the customer get the best experience every interaction with a Sunburst Team Member.
Company DescriptionWe are looking for highly motivated individuals wanting to grow and learn in the commercial, residential and multi-family housing HVAC market. Must be able to pass background checks and have a clean MVR. We offer performance bonuses, paid holidays, paid time off, retirement, health insurance, and company vehicle.
We have the work! Just need you and a good attitude.We are looking for highly motivated individuals wanting to grow and learn in the commercial, residential and multi-family housing HVAC market. Must be able to pass background checks and have a clean MVR. We offer performance bonuses, paid holidays, paid time off, retirement, health insurance, and company vehicle.\r\n\r\nWe have the work! Just need you and a good attitude.
We are looking for a detail-oriented and reliable Remote Data Entry Clerk to join our team. In this role, you will be responsible for accurately entering, updating, and maintaining data in our company systems. The ideal candidate should have strong typing skills, excellent...
...Inspector ensuring the quality, safety and accuracy of inbound and outbound freight in a fast-paced warehouse environment. You will inspect pallets, packages and containers for damage, correct labeling and quantity, and verify documentation using scanners and WMS systems...
...together a help others do the same If this resonates with you, we invite you to Come to Life with us. We're seeking a Commercial Planning Manager to serve as the analytical backbone of our sales organization. In this role, you will own the sales forecasting process,...
...As a Collections & Cash Application Manager, you will lead a team of collection specialists and cash application specialists, overseeing... ...asset! Everyones contribution drives us to be the world's #1 logistics company. Certified as a Great Place to Work and as a Top...
...making. Our mission is to make AI workflows smarter, faster, and more transparent. We are looking for a highly motivated Online Marketing Manager who understands SaaS growth, digital acquisition, and conversion optimization. Role Overview The Online Marketing...