Job Description

Brand Ambassador

TopView Sightseeing is a New York City based company offering a variety of sightseeing bus tours. We own and manage the portfolio of brands, including TopView Sightseeing, Event Cruises NYC, Liberty Cruise, Bike Rental Central Park, and Attraction Pass. TopView Sightseeing serves over 500k customers annually, creating unforgettable experiences for residents and visitors in Atlanta.

TopView Sightseeing is a fast growing company with significant room for growth; it offers a dynamic, one-of-a-kind work environment and is a workplace filled with enthusiastic, engaged, and supportive coworkers.

About Our Brand Ambassador Position

As a Brand Ambassador for TopView Sightseeing, you'll be the face and voice of our brand, responsible for promoting our services and enhancing our visibility and reputation. Your primary role will be to engage with potential customers, tourists, and local communities to drive awareness and interest in our sightseeing tours and packages.

Key Responsibilities

• Welcoming guests in a polite and friendly manner.
• Informing guests about departure times, location of stops, and other needed information.
• Checking and scanning guests' tickets and directing guests to the bus/boat.
• Collect guest information to assist in resolving customer service-related issues and concerns
• Coordinate with and support colleagues, bus operators, dispatchers, and managers to execute the day-to-day operations
• Be responsible for company equipment.
• Promote a culture of positivity
• Monitor the safety of employees and guests.
• Conduct and submit various reports as assigned

Qualifications

• Excellent communication skills, with the ability to engage diverse audiences and articulate key selling points effectively.
• Strong interpersonal skills, including the ability to build rapport and establish positive relationships with customers and colleagues.
• Enthusiastic and outgoing personality, with a passion for travel, tourism, and exploring new destinations.
• Knowledge of New York City attractions, landmarks, and tourist hotspots is preferred.
• Prior experience in sales, marketing, or customer service roles is advantageous but not required.
• Flexibility to work evenings, weekends, and holidays as needed, with the potential for remote or offsite assignments.

Join us as a Brand Ambassador for TopView Sightseeing and play a pivotal role in shaping unforgettable travel experiences for visitors to Atlanta!

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